By placing an order through collides.us, you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to countries in the Pakistan.

RETURN

7-day returns are available, which means you have 7 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need proof of purchase.

RETURN PROCESS

To start a return, you should contact us at, info.enshee@gmail.com If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package.

DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right. We don't take any charge for damaged products.

To return your product, you should contact our mail at, info.enshee@gmail.com

EXCHANGES

We accept exchanges. The exchange rate is 400/-.

RESTOCKING FEE

We do not charge a restocking fee on returns.

 

Support: 24/7-

Trade name: Enshee.com

Phone number: 03062805158

Email: info.enshee@gmail.com

Physical address: Main area saddar karachi